What Is Trade Assurance?
Trade Assurance is a free service by Alibaba.com designed to create trust in trade. We provide a set of protections to give you assurance that suppliers will honor key terms of your contract.
With Trade Assurance, you’ll enjoy:
On-time shipment protection
- If the supplier fails to ship by the date set in your contract, you’re protected. Alibaba.com will provide you with a refund.
Product quality protection
- Select either pre-shipment or post-delivery coverage – Alibaba.com will refund you if the product quality or quantity does not meet the terms set in your contract.
Payment protection for your covered amount
- If the supplier breaks the on-time shipment or product quality terms of your contract, Alibaba.com will refund the covered amount of your payment.
